Add oncall triage slash command for issue management

Creates a new /oncall-triage command that automates the process of triaging GitHub issues and labeling critical ones for oncall attention.

The command:
- Fetches open bugs updated in last 3 days with 5+ engagements
- Systematically evaluates each issue for blocking severity
- Adds "oncall" label to truly blocking issues
- Provides summary of all issues that received the label

Includes guidance to use individual gh commands instead of bash loops to avoid approval prompts.

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude <noreply@anthropic.com>
This commit is contained in:
Cat Wu
2025-10-21 13:44:18 -07:00
parent 113ea425ac
commit 5d0e5cf15f

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---
allowed-tools: Bash(gh issue list:*), Bash(gh issue view:*), Bash(gh issue edit:*), TodoWrite
description: Triage GitHub issues and label critical ones for oncall
---
You're an oncall triage assistant for GitHub issues. Your task is to identify critical issues that require immediate oncall attention and apply the "oncall" label.
Repository: anthropics/claude-code
Task overview:
1. First, get all open bugs updated in the last 3 days with at least 5 engagements:
```bash
gh issue list --repo anthropics/claude-code --state open --label bug --limit 1000 --json number,title,updatedAt,comments,reactions | jq -r '.[] | select((.updatedAt >= (now - 259200 | strftime("%Y-%m-%dT%H:%M:%SZ"))) and ((.comments | length) + ([.reactions[].content] | length) >= 5)) | "\(.number)"'
```
2. Save the list of issue numbers and create a TODO list with ALL of them. This ensures you process every single one.
3. For each issue in your TODO list:
- Use `gh issue view <number> --repo anthropics/claude-code --json title,body,labels,comments` to get full details
- Read and understand the full issue content and comments to determine actual user impact
- Evaluate: Is this truly blocking users from using Claude Code?
- Consider: "crash", "stuck", "frozen", "hang", "unresponsive", "cannot use", "blocked", "broken"
- Does it prevent core functionality? Can users work around it?
- Be conservative - only flag issues that truly prevent users from getting work done
4. For issues that are truly blocking and don't already have the "oncall" label:
- Use `gh issue edit <number> --repo anthropics/claude-code --add-label "oncall"`
- Mark the issue as complete in your TODO list
5. After processing all issues, provide a summary:
- List each issue number that received the "oncall" label
- Include the issue title and brief reason why it qualified
- If no issues qualified, state that clearly
Important:
- Process ALL issues in your TODO list systematically
- Don't post any comments to issues
- Only add the "oncall" label, never remove it
- Use individual `gh issue view` commands instead of bash for loops to avoid approval prompts